Cookie Policy

Last updated: May 21, 2025

This Cookie Policy explains how Synqa ("we", "us", or "our") uses cookies and similar technologies when you visit our website and use our platform.

By using Synqa, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

2. Types of Cookies We Use

Necessary Cookies

These cookies are essential for the proper functioning of our platform and cannot be disabled:

• Authentication cookies: Used to keep you logged in and maintain your session
• Security cookies: Help protect against fraud and maintain platform security
• Preference cookies: Remember your settings and preferences within the platform

Analytics Cookies

With your consent, we may use analytics cookies to understand how you interact with our platform:

• Usage analytics: Help us understand which features are most popular
• Performance monitoring: Allow us to identify and fix technical issues
• User behavior: Help us improve the user experience

Advertising Cookies

With your consent, we may use advertising cookies to:

• Personalized ads: Show you relevant advertisements based on your interests
• Ad performance: Measure the effectiveness of our advertising campaigns
• Retargeting: Show you ads for Synqa on other websites you visit

3. Cookie Consent

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies: Consent to all cookie types including analytics and advertising
• Accept necessary only: Only allow essential cookies required for platform functionality
• Customize preferences: Choose which types of cookies you want to allow

You can change your cookie preferences at any time through our cookie settings.

4. Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics: For website analytics (if you consent to analytics cookies)
• Google Ads: For advertising and remarketing (if you consent to advertising cookies)
• Supabase: For authentication and data storage (necessary cookies)
• Slack: For integration functionality (necessary cookies when using Slack features)

These third parties have their own privacy policies and cookie practices.

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

Platform Settings

You can also manage your cookie preferences directly on our platform through the cookie settings panel, accessible from our website footer.

6. Cookie Retention

• Session cookies: Deleted when you close your browser
• Persistent cookies: Stored for varying periods depending on their purpose:
  • Authentication cookies: Up to 30 days
  • Analytics cookies: Up to 2 years
  • Advertising cookies: Up to 1 year

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the "Last updated" date at the top of this page.

Continued use of our platform after changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

📧 support@synqa.app

For more information about how we handle your personal data, please see our Privacy Policy.